With its rate of on-schedule information technology projects under 30 percent in mid-2009, the Department of Veterans Affairs launched a tracking system called the Performance Management and Accountability System.

During fiscal year 2011, ending on Sept. 30, the VA hit 89 percent of its I.T. milestones. The agency managed 101 I.T. projects during the year with 237 milestones, 212 of which were executed on time. More than half of the 25 missed milestones were hit within two weeks of the target.

When the VA launched PMAS, it announced 45 I.T. projects would be halted and reworked. The agency says use of the new system to manage the halted projects resulted in cost avoidance savings of $200 million. In March 2010, the agency decided all I.T. projects would be managed and tracked through PMAS, and 2011 was the first full year that was done.


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