A new study of trends around the Department of Veteran Affairs’ patient-centered medical home initiative shows what its authors say are encouraging signs.

Since 2010, shifts in care across the VA's 978 primary care sites were linked to a tenfold increase in telephone and online interactions between patients and providers, a rise in patient use of electronic personal health records from 3 percent to 13 percent, and an increase in nurse follow-up with patients within 48 hours post hospitalization from 7 percent to 61 percent, according to the University of Michigan Health System's news service.

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