The Department of Veterans Affairs has issued a request for proposal for a new Medical Appointment Scheduling System (MASS), part of new initiatives to improve access to care.

Proposals are due on January 9, 2015, and VA expects to award the contract by the spring.  The selected bidder shall provide a system “that focuses on an achievable schedule to deliver core capabilities” to all VA medical facilities within the first two years of the contract. The remaining capabilities will be implemented nationally in a series of incremental enhancements throughout the contract period of performance.

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