The Utah Department of Public Health continues to investigate the hacking of a server with protected health information on Medicaid and CHIP recipients, and now reports the breach affects 780,000 beneficiaries.

“It is now believed that a total of approximately 280,000 victims had their Social Security numbers stolen and approximately 500,000 other victims had less-sensitive personal information stolen,” the department says in its latest update.

Patients with compromised Social Security numbers will receive one year of paid credit monitoring services and are the initial priority for notifying. Other compromised information included names, birth dates and addresses. The Social Security numbers were in Medicaid eligibility determination transactions that were accessed. Some of the beneficiaries were identified in the transactions only by the SSN, so coordination with other state agencies is necessary to identify and notify them.

The health department on April 4 said it believed a server in the Department of Technology Services containing data from approximately 24,000 claims was hacked. It later learned that hackers did not remove 24,000 claims, but 24,000 files each potentially containing hundreds of claims, and bumped the number of affected individuals to 181,604. Further investigation has more than quadrupled that figure.

“Possible victims should be aware that nobody from DTS or UDOH will be contacting them and asking for personal information over the phone or via e-mail regarding this incident,” according to the Department of Health update. “Scammers may attempt to reach victims in this manner. We strongly recommend that people do not provide information in response to telephone or e-mail contacts they have not initiated.”

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