Survey Assesses the State of Cloud Computing

Personal use of cloud computing services by employees–including information technology employees–are accelerating organizational decisions to adopt the technology, according to survey results from I.T. services firm CDW.


Personal use of cloud computing services by employees--including information technology employees--are accelerating organizational decisions to adopt the technology, according to survey results from I.T. services firm CDW.

On behalf of CDW, O’Keeffe & Company, an advertising, marketing and public relations firm, surveyed 1,242 senior information technology decision makers in August and September. The survey covered eight industry sectors, including 156 health care respondents with three-quarters of them hospitals. Other sectors included small, medium and large businesses; federal, state and local governments; higher education and K-12 education.

Nearly three quarters of responding I.T. professionals say employee use of cloud apps has significantly influenced the organization’s decisions about cloud technology. Sixty-one percent of responding cloud users credit employee use of the cloud in making the organization move faster to the technology. Seventy-three percent of cloud users say their personal use has influenced their recommendations on adoption, compared with 58 percent of non-cloud users. More than a quarter of respondents report that operating units are buying cloud services without involving the I.T. department.

Among health care respondents, 29 percent are using cloud computing for conferencing and collaboration, 26 percent for computing power and 22 percent for office and productivity software. Storage is the function that leads cloud computing for small and medium business, state/local government, higher education and K-12 education. Like health care, conferencing and collaboration is the top use for large business and the federal government, among survey respondents.

Thirty-five percent of health care respondents were implementing or maintaining cloud operations in 2012, compared with 30 percent a year earlier. The free 2013 State of the Cloud Report is available here. Registration is required.