A Kaiser Permanente study shows patients with diabetes and/or hypertension who use secure e-mail to communicate with their physicians control their diseases better those who don't electronically communicate.

Kaiser's southern California district identified 455,133 members with one or both diseases, 35,423 of whom used secure e-mails. More than 556,000 e-mails threads with 630,000 messages were logged during the study with patients initiating 85 percent of the threads. The top topics in the messages addressed changes in a health condition, lab results, a new condition, drug dosage adjustments and the need for a new prescription.

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