Health Data Management recently announced the honorees in its program to recognize the Most Powerful Women in Healthcare IT. All will be recognized at our event May 12 in Boston. Leading up to that event, HDM editors are highlighting some of the honorees—today, we feature Dana Alexander, who is vice president for clinical advisory services at Divurgent.
Name: Dana Alexander
Title: Vice President, Clinical Advisory Services
Years in HIT: More than 35 years
- Vice President, Integrated Care Delivery and Chief Nursing Officer, Caradigm, 2012-2014
- Vice President and Chief Nursing Officer, GE Healthcare, 2004-2012
- Senior Consulting Executive, Cerner Corporation, 2000-2003
- CEO, Springs Center for Women Hospital, 1998-2000
- Vice President Clinical Operations and Chief Nursing Officer, Centura Health/Penrose St. Francis Health System, 1993-1997
Current job responsibilities:
As the leader of Divurgent’s Clinical Advisory Practice, Alexander is responsible for delivering services that achieve efficiencies, cost reduction and improved quality and outcomes for clients. These services include strategies related to population health management, value-based care and reimbursement, meaningful use, electronic clinical quality measures, clinical service line optimization and the integration of clinical and financial data. She is experienced in developing and leading high-performance teams that are customer and solution focused.
Alexander works directly with Divurgent’s clients, overseeing client engagements and her team of consultants. Much of her role includes developing tools and resources, managing project milestones, implementing strategic project governance, cultivating new service offerings, developing client relationships and employing new and proven best practices.
- Advancing the profession and voice of nursing at board levels and other thought leader tables, influencing public policy through advocacy.
- Achieving a progressive career in healthcare administration to include CEO and CNO positions
- Successfully leading transformative change of EHR implementations achieving widespread adoption
- Providing influence in transforming healthcare to achieve the goals of the National Quality Strategy set forth by the U.S. Department of Health and Human Services.
Impact on HIT:
Alexander continually builds bridges and leverages professional connections to impact policy and improve quality outcomes and patient safety. She has been a consistent voice advocating for patient and consumer engagement.
Alexander has worked for decades to shape and influence public policy and expand the use of HIT, including electronic health records (EHRs), telehealth and other technology innovations, and encourage the sharing of data by eliminating existing barriers. Alexander is currently chair of the board of directors for HIMSS North America. In that role, she is focused on interoperability and usability to support population health, analytics and value-based care.
Over her career, Alexander has been an invited committee or workgroup member for both the Centers for Medicare & Medicaid Services (CMS) and the Office of the National Coordinator (ONC) for HIT. She has also been a voting member of the National Quality Forum committees, which endorse measures for CMS quality reporting programs.
She opened doors with Technology Informatics Guiding Education Reform (TIGER) initiative, and has participated in national panels on how nursing informatics leaders can partner with CNOs and other C-suite members to improve patient care delivery. Additionally, as a founding member of TIGER, she co-chaired the Leadership Collaborative to address challenges of integrating technology an informatics into practice and educational settings
Alexander most recently participated in the HIMSS Women in HIT Roundtable that created a platform for discussion on how to better empower women in health IT through recognition, resources and access. Alexander also provides mentoring and coaching on both a formal and informal basis. She has a strong belief that we must each take individual responsibility to guide, coach and mentor. She has participated in the HIMSS eMentoring program and served in a mentor role for the Emerging Leader program with the Alliance of Nursing Informatics.
IN HER OWN WORDS:
Her leadership style
“I try to foster an environment that allows my team members to take risks, to think about things in new ways and to really achieve new experiences of success for themselves.”
“Leadership characteristics I think are important include honesty, authenticity and good communication skills. You also have to have confidence and the ability to inspire people and really motivate them. It’s also important to be a good listener. As leaders we don’t always have to have the answers. It’s about asking the right question and really getting the team’s creative thought processes going to seek new ideas.”
Her advice for women HIT leaders
“The way I look at it, the generation behind me is our future. I think one of the greatest contributions that I can make to society is how I’m mentoring and coaching the generation behind me—in some way, shape or form—to really step forward and become leaders themselves.”
“As I work and interact with women and other leaders, I coach them to take risks. I like to use the term ‘fail forward.’ Sometimes things don’t turn out like we intend when we take a risk, but we can learn from our mistakes and keep moving forward. I also advise women who are climbing the career ladder and striving toward leadership positions that that you don’t necessarily get what you deserve, you get what you negotiate. As leaders, we’ve got to develop and have good strong negotiation skills.”
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