Robust IoT investments leave a tangled web of non-transparency

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Access to increasingly powerful mobile and other Internet-connected devices, intuitive and immersive applications, and robust networks have significantly changed the way people work. And even one dropped connection or poorly performing application per shift can translate into almost $20,000 in annual support and productivity loss costs per mobile worker, according to a new study by VDC Research.

The report, commissioned by mobile products company SOTI, said the consequence of each failure incident can result in up to 100 minutes in lost productivity or 23 percent of a daily shift.

As part of the research, VDC fielded a global survey of 400 enterprise mobility decision makers spanning multiple industries. The study found that even though workers are relying on mobile devices and apps more than ever, many are not leveraging enterprise mobility management (EMM) systems to their fullest potential.

In fact, only one in five said they have complete visibility into mobile device and application usage.

While improving workforce productivity remains the leading business-critical mobility investment driver (cited by 36 percent), organizations are similarly leveraging these investments to drive revenues (29 percent), improve real-time decision making (27 percent) improve competitive advantage (26 percent)m, and reduce paperwork (26 percent).

Among the top mobility challenges are data and file security (47 percent), employee mobile training (41 percent), interoperability with existing legacy systems (39 percent), IT leadership buy-in/support (38 percent), and lack of resources to fully support mobility objectives (32 percent).

This story originally appeared in Information Management.
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