Heritage Provider Network (HPN), one of the nation’s largest managed care organizations, uses information technology in a variety of ways to better manage how it delivers care to patients. Providing care for 1 million patients in California and two other states, and taking on full delegated risk with payers for 800,000 of those patients, HPN also administers an Accountable Care Organization with more than 125,000 members through a contract with the Centers for Medicare and Medicaid Services.

And information technology is key to managing these contracts, says Mark Wagar, president of Heritage Medical Systems, an affiliate of Northridge, Calif.-based Heritage Provider Network. The network is continuing to find ways to glean information from EHRs and other sources to give physicians data that enables them to make better care decisions.

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