KeyVive has launched a text messaging tool for patients. According to the vendor, the system enables clinicians to send and store conversations, then document the exchanges in their electronic health records systems. KeyVive uses social media and self-management tools to help individuals with chronic illnesses, such as diabetes. Pilots are underway now to analyze how messaging services can be used in conjunction with treatment plans. The software is being unveiled this week in Las Vegas at ECRM, a conference addressing health care costs.

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