Pharmacy benefit management firm Medco Health Solutions has introduced online services to alert covered members taking maintenance medications of gaps in care that could harm their health. The New York-based company covers 65 million members.

The service, called an "online safety net" is designed to cover all of an individual's medications, whether filled at Medco's mail order pharmacy or a retail pharmacy. Members who register at are alerted when their medication supplies run low or they have missed a refill. The service also sends an alert when an individual has not received a prescription for a medication that should be part of a treatment regimen.

In the first four months of a pilot program, members closed more than 100,000 gaps in care, according to Medco. The new service also includes educational materials and a drug interaction checker.

--Joseph Goedert


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