Medco App Checks for Gaps in Care

Pharmacy benefit management firm Medco Health Solutions has introduced online services to alert covered members taking maintenance medications of gaps in care that could harm their health. The New York-based company covers 65 million members.


Pharmacy benefit management firm Medco Health Solutions has introduced online services to alert covered members taking maintenance medications of gaps in care that could harm their health. The New York-based company covers 65 million members.

The service, called an "online safety net" is designed to cover all of an individual's medications, whether filled at Medco's mail order pharmacy or a retail pharmacy. Members who register at medco.com are alerted when their medication supplies run low or they have missed a refill. The service also sends an alert when an individual has not received a prescription for a medication that should be part of a treatment regimen.

In the first four months of a pilot program, members closed more than 100,000 gaps in care, according to Medco. The new service also includes educational materials and a drug interaction checker.

--Joseph Goedert

 

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