A new report from vendor research firm KLAS Enterprises shows overall performance of information technology outsourcing companies has improved since 2008.

While the partial I.T. outsourcing market is growing at a steady rate, the market for extensive (full) outsource engagements is flattening, according to KLAS. CareTech scored highest in client satisfaction for extensive outsourcing engagements while CTGHS was the leader in partial outsourcing. There was a sizable gap in satisfaction between the leaders and others.

Additional vendors included in the report are Accenture, Allscripts/Eclipsys, Anthelio, ACS, Cerner, CSC, McKesson and Phoenix Health Systems. The report is available for purchase at klasresearch.com/reports.

--Joseph Goedert

 

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