Vendor research firm KLAS Enterprises has published a report on provider satisfaction with picture archiving and communication systems. Released during the RSNA medical imaging conference in Chicago, the report shows "huge gaps between the scores of the highest- and lowest-performing PACS vendors, according to the Orem, Utah-based company.

The report, "The New PACS Market: From Gold Rush to Replacement," is the most comprehensive look at PACS that KLAS has undertaken. It includes performance ratings for more than three dozen products based on more than 1,600 provider interviews.

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