HHS Consumer Site Upgraded to Support HIX

The Department of Health and Human Services has revamped its Healthcare.gov consumer Web site with content to help consumers prepare for purchasing health insurance coverage via state health insurance exchanges, beginning in October 2013.


The Department of Health and Human Services has revamped its Healthcare.gov consumer Web site with content to help consumers prepare for purchasing health insurance coverage via state health insurance exchanges, beginning in October 2013.

Healthcare.gov will be the online portal to exchanges. Educational material explains the exchanges, ways to get reduced premiums, how to choose a plan, options for the self-employed, qualifying for Medicaid, coverage with pre-existing conditions, preventive care benefits, and rights and responsibilities, among other information.

Consumers can fill out a questionnaire and then be walked through a list of coverage options they may qualify for, information to make good decisions, and a personalized checklist to be ready to apply.

In October, consumers will be able to create accounts, complete an online application and shop for a plan, according to HHS. Access to a call center supporting more than 150 languages also will be available. On the Web site, HHS says it is on target for open enrollment to begin on Oct. 1. More information is available here, with the Spanish version of Healthcare.gov available here.

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