Bon Secours Health System in Marriottsville, Md., has selected a combination of population health management, patient engagement, and care management technologies and services from Phytel and inHealth to manage care of patients newly discharged from the hospital.
The new offering, called Compass, couples Phytel Transition post-discharge patient engagement technology with inHealths centralized care management contact center. Phytel Transitions automated communications will contact discharged patients within 72 hours of leaving the hospital or ED and ask them to complete a basic health assessment confirming their understanding of their discharge instructions and medications. Phytel then will automatically escalate those patients who have questions or health issues to inHealth nurses, social workers and care managers for one-on-one counseling.
Bon Secours Health System is a $3.4 billion not-for-profit Catholic health system sponsored by Bon Secours Ministries with 19 hospitals and other facilities in Florida, Kentucky, Maryland, New York, South Carolina and Virginia. Under the agreement, Bon Secours' six local systems will be able to choose from a combination of inHealth and Phytel solutions to help coordinate the care of patients discharged from its hospitals and emergency departments.
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