A new report from vendor research firm KLAS Enterprises finds Allscripts is maintaining its position as the most-considered vendor in outpatient electronic medical records purchases. But at the same time, the Chicago-based vendor, a year after its merger with Misys Healthcare Systems, faces declining customer satisfaction in several areas.

Orem, Utah-based KLAS interviewed 201 Allscripts clients for the report, "Allscripts: The Merger, the Upgrade and What it Means Today." Much of the report focuses on customer experiences with Allscripts' troubled latest version, v.11, of its Enterprise EHR.

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