CVS begins telehealth service via mobile app

MinuteClinic, CVS Health’s retail medical clinic, is offering a new telemedicine service to patients providing them with access to care from their mobile devices.

The telehealth service, called MinuteClinic Video Visits, is available via the CVS Pharmacy app to patients ages two years and older who are seeking treatment for a minor illness, injury or skin condition. The service costs $59, which can be paid by credit or debit card, with plans to add insurance coverage over the next few months.

“We’re excited to be able to bring this innovative care option to patients,” says Troyen Brennan, MD, CVS Health’s executive vice president and chief medical Officer. “At CVS Health, we’re committed to delivering high-quality care when and where our patients need it and at prices they can afford. Through this new telehealth offering, patients now have an additional option for seeking care that is even more convenient for them.”

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Customers exit a CVS Health Corp. store in Chicago, Illinois, U.S., on Sunday, Nov. 6, 2016. CVS Health Corp. is scheduled to release earnings figured on November 8. Photographer: Christopher Dilts/Bloomberg

Currently offered in nine states—Arizona, California, Florida, Idaho, Maine, Maryland, Mississippi, New Hampshire and Virginia—and Washington, DC, the service is slated to be available across the country by the end of the year.

According to the drugstore chain, patients who receive care through a MinuteClinic Video Visit “experience the same high-quality, evidence-based care they receive at traditional MinuteClinic locations inside select CVS Pharmacy and Target stores.”

The service, which leverages telehealth vendor Teladoc’s technology platform, includes an assessment of a patient’s condition by a provider who determines the appropriate course of treatment using evidence-based clinical care guidelines.

Also See: CVS partners with telehealth firms to improve patient access

“As we continue to move the capabilities of virtual care forward, this is an exciting advancement,” said Teladoc CEO Jason Gorevic in a written statement. “CVS Health’s expansion of their health care model to include video visits brings even more care delivery options to patients, and Teladoc is proud to work with them on this offering.”

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