Contractor Vangent Gets Federal HIX Business
Vangent Inc., a unit of government contractor General Dynamics, will build and operate call centers to help consumers purchase health insurance through state-based health information exchanges built in part or entirely by the federal government.
Vangent Inc., a unit of government contractor General Dynamics, will build and operate call centers to help consumers purchase health insurance through state-based health information exchanges built in part or entirely by the federal government.
The contract is valued at $28.2 million for 1 year and can annually be renewed up to nine more years based on performance. Arlington, Va.-based Vangent will build a center that support receiving and responding to consumer inquiries via telephone, postal or e-mail, Web chat, fax and TDD/TTY phone capabilities for disabled individuals. The call center also will support other consumer-oriented programs such as the 1-800-Medicare phone line.
The federal government will partner to build an insurance exchange in seven states and build and operate the entire exchange in 27 states.
The contract is valued at $28.2 million for 1 year and can annually be renewed up to nine more years based on performance. Arlington, Va.-based Vangent will build a center that support receiving and responding to consumer inquiries via telephone, postal or e-mail, Web chat, fax and TDD/TTY phone capabilities for disabled individuals. The call center also will support other consumer-oriented programs such as the 1-800-Medicare phone line.
The federal government will partner to build an insurance exchange in seven states and build and operate the entire exchange in 27 states.
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