Carenet buys HGS AxisPoint's nurse advice line services

Carenet Healthcare Services has purchased AxisPoint Health's nurse advice line services, seen as a move to grow its telehealth services.

Carenet executives say the acquisition expands its commitment to its remote services, such as its virtual clinic and other telehealth solutions.

Details of the acquisition terms were not released.

With this acquisition, Carenet now serves more than 75 of the leading health plans in the nation and supports more than 50 million lives—positioning the organization as a leading provider of nurse advice and triage services.

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Female doctor in her surgery office with headset in front of her laptop, an x-ray of a foot in hand, talking with a senior patient, telemedicine concept

“As the healthcare consumer experience continues to mature and consumers expect the kind of on-demand service they receive outside of healthcare, virtual care will become a mainstay in not only care delivery, but also readmissions reduction, chronic care management, preventive care and more,” says John Erwin, CEO of Carenet.

The pace of telehealth adoption is beginning to quicken as well, according to Carenet President Mick Mazour.

“It’s one of the reasons we’re so excited about the future of the telehealth space,” he says. “Consumers are getting more comfortable interacting via virtual channels. And with that, the priority surrounding telehealth offerings will continue to increase in importance across the payer-provider spectrum. This acquisition further ensures we’re even more prepared for what’s to come.”

Ramesh Gopalan, president of Global Healthcare, HGS, also said moving the nurse advice line services to Carenet aligns with client goals and needs. “Carenet is known for its excellence in delivering virtual care and 24/7 nurse triage operations, which makes them a natural fit for our exceptional clients. We know our clients will be in good hands during and after this transition.”

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