Ambulatory software and outsourced billing/business office services vendor Athenahealth Inc. has issued a guarantee to customers that the vendor will be compliant with ICD-10 code sets when the October 2014 deadline hits, or customers won’t pay for the services.

“We will be able to send out both paper and electronic ICD-10 compliant claims to all HIPAA-covered entities,” the company promises. “We will incorporate ICD-10 Medicare medical necessity checks into our patented billing rules engine, as CMS makes them available. You will be able to move from SNOMED to ICD-10 diagnosis codes directly within the athenaClinicals EHR to send orders and create claims.”

Further, practices experiencing a significant cash flow disruption may receive a cash advance against their outstanding claims upon meeting certain thresholds such as overall days in accounts receivable. More information on the guarantee and conditions is available here.

The flood gates on vendors announcing ICD-10 guarantees may soon open as Athenahealth was one of the first among many electronic health records company in 2009 and 2010 to guarantee clients would successfully attest to meeting Stage 1 meaningful use criteria.

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