A report from vendor research firm KLAS Enterprises, based on more than 500 interviews, finds community hospitals using electronic health records from McKesson and Meditech are most confident their vendors will help them reach meaningful use by 2013.

"Healthland and Siemens MS4 customers are least confident in their vendors, largely due to struggles with clinician adoption and lack of confidence in the vendors' development lifecycle," says Paul Pitcher, KLAS research director and report author. "MS4 customers also fear that Siemens has an unclear go-forward strategy."

Eighty percent of surveyed community hospitals believe they can achieve meaningful use by 2013 with their present EHR; the other 20 percent plan to swap systems.

The report covers seven vendors: Cerner, CPSI, Healthland, Healthcare Management Systems, McKesson, Meditech and Siemens. KLAS rankings of customer satisfaction with these vendors' EHRs show a large gap in the top two performers and other vendors. McKesson Paragon scored highest with 81.5 points out of 100, Meditech C/S was next with 79.3 and Cerner PowerChart came in third with 73.1.

The report, "Community Hospital EMRs Maturing for Meaningful Use," is available for purchase, at a deep discount for providers, at klasresearch.com/reports.

--Joseph Goedert


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