Allscripts looks to expand patient engagement line with HealthGrid buy

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Health IT vendor Allscripts is continuing its buying spree with its announcement on Thursday that it is acquiring HealthGrid Holding Company, a mobile enterprise patient engagement platform business, for $60 million in cash plus $50 million in earnout payments based on certain revenue targets.

The acquisition is meant to expand the Allscripts FollowMyHealth platform portfolio, the company’s patient engagement solution. In February 2013, Allscripts acquired cloud-based patient and consumer engagement vendor Jardogs and the rights to its patient portal that was called FollowMyHealth.

According to Allscripts, HealthGrid is a leading mobile enterprise patient engagement solution that has “helped independent providers, hospitals and health systems to dramatically improve patient interactions and satisfaction.” In addition, the vendor points out that the “growing adoption of value-based care combined with the modest level of usage of patient portals across the healthcare industry (as low as 30 percent in hospital-owned practices, and 10 to 15 percent in physician-owned practices) has made it critical for health IT to bring an enhanced approach to patient engagement solution design.”

The HealthGrid acquisition is the latest in a series of technology purchases. Last year, Allscripts announced plans to acquire the Enterprise Information Solutions division of McKesson, which operates its hospital and health system IT business, for $185 million. Earlier this year, the company announced an agreement to acquire physician practice vendor Practice Fusion for $100 million.

Also See: Allscripts expands physician base with Practice Fusion purchase

Allscripts expects to close the HealthGrid acquisition in the second quarter of 2018. After the deal is completed, the vendor plans to tightly integrate the HealthGrid capabilities into its FollowMyHealth platform, adding functionality that will enable providers to reach 100 percent of their patient populations without requiring patients to sign up for a portal and instead will leverage existing patients’ contact information.

Other enhanced capabilities Allscripts intends to introduce to FollowMyHealth after the closing of the acquisition include appointment confirmation and waitlist notification functionality, post-discharge surveys, as well as more robust tools to assist providers in meeting critical regulatory requirements

“Adding these significant capabilities to our portfolio, further growing our FollowMyHealth platform, will benefit our clients and their patients, as our robust offering will create opportunities to reach new heights of patient outreach and engagement,” said Jim Hewitt, solutions development executive vice president at Allscripts. “Additionally, it advances our EHR-agnostic approach. You don’t have to have an Allscripts EHR to make this work. Engaging consumers in their own health is critical to achieving a healthier tomorrow, and enabling meaningful connections between patients and providers is a crucial piece of fostering successful healthcare delivery.”

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