Key factors in making a decision on an EHR
How does a healthcare delivery system know when—or if—it’s time to make a change from a current electronic health records system? Organizations may get tired of spending millions of dollars on upgrades, or existing systems may struggle to keep up with burgeoning records capacity.
Or senior executives may want to consider EHR options that other area health systems may be using. System maintenance concerns may arise, because some products age poorly. Maintenance may be becoming difficult. Vendors may struggle to keep up with security and basic functionality issues, let alone new features. So, when is it time to consider another vendor?
The following areas for assessing a decision are offered by Dick Taylor, MD, executive vice president and chief medical officer for MedSys Group, a healthcare IT services firm that works with a wide range of provider organizations.