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How healthcare organizations can learn from their implementation efforts
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Implementing an electronic health record is a complex process, one that’s difficult to get right. It’s also a long process that offers opportunities to take knowledge learned during the process to use it for current or future projects. Hayes Management Consultants suggests healthcare organizations can learn from their experiences during implementations to fill in gaps in functionality and optimize the EHR on the fly.

Hayes suggests that with planning and foresight, healthcare organizations can capture working knowledge in a “lessons learned” document that can help them make the leap from a merely functional EHR to a fully optimized one. Hayes research suggests that 73 percent of EHR implementations fail, demonstrating the importance of learning throughout the implementation process. Here are the steps to follow.