Sheila James is Vice President Operations at Align Commerce. Sheila is responsible for developing payment partnerships as well as ensuring high-quality of service to Align customers including boarding, KYC, and ongoing service and monitoring. Prior to becoming part of Align Commerce Sheila was VP of Operations at Western Union responsible for expanding online cash payments throughout the US and Europe. A serial entrepreneur with over 20 years’ experience, Sheila was co-founder of eBillme and led various roles in product management, business analysis, product development and operations providing an alternative payment solution for the US market. eBillme was acquired by Western Union in September 2011. Sheila has also worked for telecomm market leaders such as Nokia, Vienna Systems and Mitel Corporation.�
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