Shayna started her career with USAA after graduating from Texas State University with a BBA in Marketing. Over the years, Shayna has held several roles at USAA to include P&C Underwriter, Product Analyst, Staff Underwriter, and Senior Staff Underwriter. Shayna has also served as a Business Manager and Subject Matter Expert on a variety of large IT projects at USAA.In 2012, Shayna led the partnership with AT&T's "It Can Wait" campaign and simulator tour that organized strategy, planning, and marketing of 55 face to face events in an 18 month period. To date, the campaign has collected over 350,000 pledges and counting. Shayna also acts as a USAA spokesperson and has worked with USAA families impacted by texting and driving as well as appearing on local news morning shows like San Antonio Living.Most recently, Shayna has been focusing on teen safe driving, leading a large team in partnership with Automatic Labs, to implement USAA's newest teen safe driving program, Automatic License+ in a very short timeline of 6 months.Shayna holds a Masters of Arts in Administration in Organizational Development from the University of the Incarnate Word. She enjoys spending time with her husband, Randy, daughter, Catelyn (2012), newest little guy, Colton (2015), and their two, very spoiled yellow labs, Daisy and Duke.
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