Nancy T. Egan is managing director of Key Success Profiles, a consultancy on organizational, operational and technology strategies for achieving customer relationship management objectives. Egan has directed landmark studies, designed and developed organizational assessment models and consulted with senior executives across the financial services and technology industries. She can be reached at (724) 728-2654 or email@example.com.
Like what you see? Make sure you're getting it all
Health Data Management delivers insightful analysis of the technology trends, tools and strategies that are shaping healthcare's future.