Mark A. Papoccia

Mark Papoccia is the Head of Business Banking & Small Business Strategy, responsible for defining the customer experience through strategy, product, segmentation, policy and process at BMO Harris Bank.� Mark has more than 27 years of financial service industry experience and has been a part of BMO Harris’ staff for 24 years both in customer-facing and operational responsibilities.�Mark has lead Small Business, Business Banking and Middle Market sales teams in addition to mandates that have included management of the Bank’s centralized underwriting / portfolio management units.� From 1992 until 1996 Mark was also instrumental in the development and execution of the Bank’s U.S. Small Business Administration program.�Mark graduated from Southern Illinois University in Carbondale, Illinois with Finance and Marketing degrees and his Masters of Business Administration in Financial Services from Dalhousie University.Mark has served on several economic, non-profit and small business development boards.� He currently serves on the Growth Corp, a US Small Business Administration Certified Development Company and is an adjunct business professor.��