Kelly Dakin leads the Online and Mobile Strategy & ATM teams at Citizens Bank. �She and her team are responsible for building the digital strategy and award winning Mobile Banking Applications for the consumer and small business segments at Citizens. �Kelly has more than 12 years of success in the design, development, implementation and management of Mobile and eCommerce within financial services industry. �She’s an expert in her field with strong knowledge of mobile platform capabilities, emerging trends, user experience and design guidelines within the Apple, Android and mobile web ecosystems. �She’s very passionate about customer experience and leveraging the latest mobile and web-based tools, techniques and technologies to develop seamless and frictionless experiences across all customer touch points.
Like what you see? Make sure you're getting it all
Health Data Management delivers insightful analysis of the technology trends, tools and strategies that are shaping healthcare's future.