As the director of client support and professional services, Jolene has overall responsibility for the relationship management, client support function and professional services of EnAct� for all of our clients world-wide. �She has responsibility for ensuring SLAs are met, clients are satisfied and referenceable for professional services team.� ��Jolene has been part of the EnAct group for over 15 years and prior to her current role, managed the implementation team for EnAct.� As a former commercial banker for Key Bank, Jolene brings over 15 years of� small business banking experience.�� Jolene and her husband live in Detroit�s northern suburb.��
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