David Vasquez Following Nationwide's acquisition of Allied Insurance, Vasquez took a major role in integrating the companies' auto policy data in a hybrid model that could report across some 800 attributes and 100 metrics of product performance. Pricing and product departments use the reporting to track retention, minimize customer churn from rate increases and cross-sell across rate decreases. "We are seeing about a 0.1 percent increase in our retention in the places we've rolled this out to, an estimated $14 million savings across various projects and states," Vasquez says. "
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