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Balancing Labor Costs and Productivity with Quality Care

Web Seminar Center
Available On-Demand
Date Held: February 14, 2008





Quality patient care is the goal of every health care organization. Rising labor costs, labor shortages and increasing patient demand force many health care organizations to deal with financial shortfalls in order to deliver the same level of quality care. To overcome these obstacles and deliver superior quality care, best practice health care organizations are realizing the need to effectively manage their largest controllable expense and greatest asset – their employees.

Join us for this seminar to hear first-hand how Norton Healthcare is able to effectively balance labor costs and productivity with quality care through the use of innovative workforce management technologies. Faced with growing patient volume, Norton Healthcare strived to deliver quality care. In fact, Norton Healthcare took it one step further. As one of Kentucky’s leading hospitals and delivery systems, its goal is to transform the health care experience and set the standard for care in their region.

Tangible takeaway solutions discussed in this web seminar include:
-How to lower labor costs,
-Improve patient care and increase employee satisfaction,
-Access detailed labor management information to prepare for future growth,
-Improve decision-making related to FTE levels, supplemental labor utilization and skill/pay type mixes.

Norton Health care is the Louisville area’s leading hospital and health care system (45 percent market share) and second largest private employer. The not-for-profit system – the largest in Kentucky and rated one of the top 100 integrated health care delivery systems in the country – includes four large hospitals in Louisville, eight Norton Immediate Care Centers, 9,500 employees, more than 200 employed medical providers at some 50 locations, and nearly 2,000 total physicians on its medical staff.


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