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The Strategic Value of Health Information Exchange at UMass Memorial Health Care

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Available On-Demand

Date Held: June 24, 2010

Modernizing your IT infrastructure to improve quality and patient safety, increase efficiency, and enhance patient satisfaction is essential for success in today’s competitive market. With its new patient-centric information architecture, UMass Memorial Health Care will deliver a comprehensive view of a patient’s entire clinical history to physicians and care providers across the healthcare community, irrespective of the care setting or clinical application being used.

In this session, Richard Cramer, Associate CIO of Operations, UMass Memorial Health Care will share the goals, strategies and objectives for HIE that led to the new patient-centric information architecture. Discussion points include:

  • How HIE will improve patient care across the UMass Memorial Health Care community
  • Business planning process and timelines for community-wide interoperability
  • Political and cultural challenges for wide-spread user adoption and support
  • Technical and governance requirements across a complex IT environment
  • Measuring success and promoting sustainability

An overview of how UMass Memorial Health Care is using HIE to facilitate patient-centered care is available on the IBM Healthcare channel on YouTube. Please click here.

Additional Speakers:
Michelle Blackmer, Senior Director, Healthcare Marketing, Initiate, an IBM Company
Joaquim Neto, Product Director, Healthcare, Initiate, an IBM Company

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A major success factor for accountable care organizations will be linking caregivers across the spectrum of care delivery. If history is any indication, that's going to be an industrywide struggle.

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