To understand patient flow and treat patients quickly and cost effectively, emergency department managers and physicians need ready access to key clinical, operational, and financial performance metrics. Yet, despite significant investments, many emergency departments still struggle to turn their vast data into actionable information and get a clear view of trends.
Join Dr. Jeff Finkelstein, Chief of Emergency Medicine at The Hospital of Central Connecticut (THCC), to learn how he has put his hospitals at the forefront of the industry in using business intelligence to improve patient care and operations in his emergency departments all while lowering costs. By harvesting data from multiple sources and putting it into dashboards and analytics, THCC is able to not only better manage their emergency departments but also introduce innovations such as wait times displayed in lobbies, on the web and even via an iPhone app.
During this webcast, you’ll learn how to:
- Implement benchmark process improvements based on metrics and satisfaction scores for physicians, nurses, turn around times and more
- Compare evaluation & management services and billing codes to clinical data to monitor compliance
- Overcome organizational challenges that might impede BI projects in emergency departments
- Gain an understanding of the latest technologies available for emergency medicine reporting
Featuring:
Speakers:
- Jeff Finkelstein, MD, Chief of Emergency Medicine, The Hospital of Central Connecticut
- Jonathan Rothman, Principal, Emergency Medicine Business Intelligence
