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Large Healthcare Facility Reduces Trouble Tickets, Cuts IT Monitoring Costs and Centralizes Management of Physical & Virtual Environments

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Date Held: February 11, 2010

Infrastructure growth. Virtualization. Multiple tools to identify problems.

Is your infrastructure continuously growing? Can you easily identify the cause of a problem immediately across your physical and virtual infrastructure? Are you using different operational management tools? These are some of the challenges that EMC Ionix IT Operations Intelligence solutions helped address for Norton Healthcare – the largest healthcare system in Kentucky. Attend this session to learn how Norton:

  • Reduced its trouble tickets by 20 percent
  • Cut IT monitoring costs by 40 percent
  • Reassigned 1 ½ FTEs to other activities
  • Facilitated centralized management of physical and virtual server environments

Register today to learn how to increasing IT efficiency saves money on an ongoing basis, and increasing the availability and performance of critical IT services strengthens the business.


Speaker:Scott McCarty, Supervisor IS Server, Norton Healthcare

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A major success factor for accountable care organizations will be linking caregivers across the spectrum of care delivery. If history is any indication, that's going to be an industrywide struggle.

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