Earlier this month, a panel I moderated discussed business process innovation from mobile medical banking. Panelists identified a long list of challenges that stand in the way of helping patients in the U.S. in doing the difficult – compare providers’ prices, find out how much they owe and to whom, and pay their bills.
The dream, of course, is to make it as easy for customers to pay their healthcare bills as it is to pay any other bill they get nowadays. Alas, it’s only a reverie at this point, not a reality.
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