Stakeholders across many types of organizations are clamoring for data democracy. Leaders in human resources, marketing, sales, customer service, supply chain and nearly every other department are painfully aware that information is key to their success, and they’re pushing IT to tear down the siloes that make data difficult to access and analyze.
IT teams can’t ignore the cry for data democratization, which is the broad availability of all the metrics needed to make decisions and measure performance. But the response will not be easy.
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