I have had the opportunity to be involved the communication of many large events over my career. Most of the communication has been positive and forward looking, like the launch of a new facility or the go-live of various information technology systems.

Unfortunately, there have been times when I have also had to deal with problems that required a significant amount of leadership around how to properly communicate those events. Dealing with your board of directors, employees and the public news media can take its toll, personally and professionally.

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