The Department of Veterans Affairs has awarded Systems Made Simple a contract worth $624 million to modernize the VA’s antiquated system for managing medical appointments.
The Medical Appointment Scheduling System (MASS), which replaces a legacy scheduling system in use since the mid-1980s, will provide patient-centric and resource-based scheduling for VA that will enhance and simplify the viewing and making of appointments, as well as improve care coordination and appointment reminders. In addition, MASS is meant to enable clinicians to better utilize rooms, support staff, and equipment.
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