Aetna, one of the nation's largest health insurers, believes it is ready for the ICD-10 changeover on October 1 but has processes in place to understand as quickly as possible if there are problems, says Stacie Watson, head of the payer’s ICD-10 program management office. She also discussed procedures that Aetna hsa put in place for contingencies.
The company continues to work on final checks and encourages providers—even if they think they are ready—to keep checking whether physicians and all pertinent staff are fully trained to properly code, all physicians have successfully completed a clinical documentation improvement program, all pertinent software is updated, and that everyone involved with the new code set has a list of the subset of codes most likely to be used in the organization.
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