As the chief medical information officer at Texas Health Resources, Luis Saldaña, MD, leads physicians through change. But the change in question has evolved from the initial deployment of an electronic health records system, which was completed several years ago, to refinement of the technology and work processes to improve the efficiency and effectiveness of patient care.

"On a given day, I interface with our chief medical officers at each of the entities or clinical zone leaders [who oversee various regions] to be sure we are achieving the goals that the technology can facilitate," says Saldaña, who also is a practicing emergency medicine physician at Texas Health Presbyterian Hospital in Dallas.

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