First Health of the Carolinas, a four-hospital delivery system serving the mid-section of North Carolina, was an early adopter of home-based telehealth patient monitoring services in 2005.

The organization got multiple federal and private grants over the years, expanding to other care settings beyond the home. But other settings used different remote monitoring systems and the time came to standardize the technology so programs would not conflict with each other, says Patty Upham, director of the FirstHealth Care Transitions unit.

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