The second year of a benchmark survey to track progress in securing protected health information finds improved policies and staff training, but also increased frequency of breaches, rising incidents of identity theft, poor control over mobile devices, and two-thirds of organizations don't provide protection services for breach victims.

That mixed bag means protection isn't any better than a year ago, says Rick Kam, president of ID Experts, a Portland, Ore.-based data breach and remediation firm that sponsors the survey.

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