Stolen PHI in LA County Theft More than Doubles

A February 2014 breach at a billing firm serving Los Angeles County’s public health services originally believed to affect more than 168,000 patients is now up to 338,700 victims.


A February 2014 breach at a billing firm serving Los Angeles County’s public health services originally believed to affect more than 168,000 patients is now up to 338,700 victims.

Further, a county spokesperson told the Los Angeles Times that three class action lawsuits have been filed against the county.

A thief, captured on security cameras inside Sutherland Healthcare Solutions but not yet identified, stole eight computers. Protected information on the equipment included first and last name, Social Security number and billing information, and also may have included date of birth, address, diagnoses and other medical information. The initial identified patients were notified in early March and subsequent investigations revealed another 170,200 patients had protected information on the computers with notifications now being done.

(See also: Information Security Tips You May Not Have Considered)

Affected patients are being offered 12 months of credit/fraud/identity protection services from ID Experts. “We encourage you to take full advantage of this service offering,” Sutherland tells affected patients. “Representatives from ID Experts are aware of the incident and can answer questions or concerns you may have regarding protection of your personal information.”

Sutherland provides services to the Los Angeles County Department of Health Services and Department of Public Health. The county is working with the vendor to review its privacy and security program, and Sutherland has increased employee training.

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