The term "patient engagement" has become a kind of catchall, encompassing everything from platforms intended to make scheduling more efficient to portal interfaces to access electronic health records. Many current healthcare IT offerings are not proving effective at engagement, nor do health delivery systems really have a clear idea of how to use them, experts assert.

However, some HIT startups see opportunities to both better engage patients in their care and improve providers' care delivery. Some mainstream providers already are incorporating these new offerings in their health IT strategies. 

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