At the same time, nearly four out of five physicians told Spyglass researchers that they had trouble communicating with their colleagues in a timely manner via smartphones. They cited the lack of financial incentives for clinician usage as one obstacle to communication. In addition, physicians are overwhelmed by the amount of incoming messages. The study was derived from interviews with 100 physicians. The complete study, “Healthcare Without Bounds: Point of Care Communications for Physicians,” is available for $2,495 at www.spyglass-consulting.com.
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A major success factor for accountable care organizations will be linking caregivers across the spectrum of care delivery. If history is any indication, that's going to be an industrywide struggle.
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