Sibley Memorial Hospital in Washington, D.C., has outsourced infrastructure management of its information technologies to CareTech Solutions Inc., Troy, Mich. Financial terms of the five-year contract were not disclosed.
Under the agreement, CareTech will be responsible for the 328-bed hospital's data center, servers, network, PC support and a help desk that expands to 24 hours. Fifteen technical services employees in the I.T. department have become CareTech employees with parity in salary and benefits, says Kenda Tavakoli, vice president and CIO at Sibley. About 18 I.T. staffers remain employed by the hospital and will focus on applications and interface support.
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