Providence Health Eyes a Voice-Activated EHR

Providence Health & Services, a large delivery system serving parts of five Western States, will implement speech recognition software to support its enterprise roll out of electronic health records from Epic Systems Corp.


Providence Health & Services, a large delivery system serving parts of five Western States, will implement speech recognition software to support its enterprise roll out of electronic health records from Epic Systems Corp.

Providence will deploy the Dragon Medical software of Nuance Communications to enable voice navigation within the EHR in 27 hospitals and 250 clinics, using standard, voice-enabled documentation templates aligned with established workflows. The organization already uses the vendor’s eScription dictation software that turns dictations into formatted draft documents for editing.

“With a voice-enabled EHR, documentation can be done by speaking in free-form or to trigger various clinical templates and medical record review, and sign-off can occur in real-time, eliminating the time lag and costs associated with medical transcription,” according to an explanation from the vendor.