Atlanta-based Piedmont Healthcare is publishing patient reviews of its physicians. The reviews, gathered by independent patient research company Press Ganey, are posted on the piedmont.org website, regardless of whether they are positive or negative, according to the organization.
Piedmont is one of two health systems in the country to publish reviews at this scope, said Matt Gove, chief marketing officer at Piedmont. Publishing these reviews is about becoming more transparent about our customer experience and also empowering the public to make informed decisions about their health.
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