(Bloomberg) The Obamacare insurance exchanges got off to a rocky start on Oct. 1, with many websites meant to provide new access to the uninsured seeing delays or breakdowns. New York’s exchange was swamped with 2.5 million visitors in the first half-hour, officials there said.

The U.S.-run marketplace meant to serve 36 states was unresponsive early today, with messages saying the site was dealing with “a lot of visitors” or simply “down.” Federal officials are aware of the delays and working on fixing them as quickly as possible, said an administration official who wasn’t authorized to speak about the issues on the record.

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